FAQs

Here you will find answers to some of the most common questions regarding our experiences, booking process, and services. If your question is not covered, please feel free to contact us at info@aioncorfu.com our team will be happy to assist you.

How does the booking process work?

All available experiences include indicative pricing on our website. Once you find the option that suits you, you can submit a booking request directly through the page.

Our team will then review your request, check availability, and confirm all details with you.

Following this confirmation, you will be guided through the payment process.

Your booking is considered confirmed once the payment is successfully completed.

When is my booking considered confirmed?

Your booking is considered confirmed once the required payment has been completed — either a deposit or full payment — depending on the provider’s specific terms.

All payment requirements and conditions are clearly outlined in our Terms & Conditions.

What payment methods do you accept?

Payments are made via bank transfer to our designated business account.

All necessary payment details are provided once availability has been confirmed. In cases where this method is not suitable, an alternative payment option may be arranged.

For further details, please refer to our Terms & Conditions.

What is your cancellation policy?

Cancellation policies vary depending on the specific experience and the provider’s individual terms.

All applicable cancellation conditions are clearly outlined in our Terms & Conditions.

Can I customize or modify an experience?

Most experiences can be customized upon request, allowing you to tailor the details to your preferences.

Please note that any modifications or additional services may affect the final price accordingly.

What is included in each experience?

The inclusions for each experience are clearly outlined on its dedicated page.

For any clarifications or to request additional services, you may contact us at info@aioncorfu.com, and our team will be happy to assist you.

What happens in case of bad weather or unforeseen conditions?

In such cases, the experience may either be rescheduled to an alternative date or a refund may be provided, depending on the specific experience and the provider’s terms.

For full details, please refer to our Terms & Conditions.

Will I be in direct contact with you or the service provider?

From the moment you first contact us and throughout the entire experience, you will remain in direct communication with our team.

We are available at every stage, should you need anything or wish to reach out.

Are all experiences private or shared?

We offer both fully private experiences and shared experiences in small groups. The type of each experience is clearly indicated on its respective page.

If anything is unclear, please feel free to contact us at info@aioncorfu.com, and our team will be happy to assist you.

Can special requests or occasions be arranged?

A wide range of special occasions can be arranged across our experiences, either as part of an existing experience or as a fully dedicated, standalone arrangement.

For more details, please visit the Special Occasions page on our website.

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